I’ve been shopping Midway since they opened their mail order business. Two of my brothers also reload so we group our orders to save postage. Recently one bro’ called and said did I need anything. Just to add something to his order, I order a quart of hopes and a 100 box of 30 cal Hornady bullets. No sale items, just stuff I routinely use.

Got the bullets today. Well not sure what I got. Box is just a generic Midway box. The Hornady name doesn’t appear says “Repackaged Reloading Components”.
Legally and factually, I don’t know whose product I have. This is at least totally unethical. I did not buy/pay for Bulk components. I rightfully expected a Hornady product in a 100 pack Hornady box SEALED by Hornady.
This is my last order from Hornady.

Call Midway, and file a complaint or talk to a manager, I'm sure the problem will be rectified. Explain that the reason you ordered Hornady components instead of bulk products.


Lee

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Lee L.

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I would call them their customer service has been good to me in the past may just be a simple mistake

Could be that just one digit difference in number would get you something totally different. I'd call and find out before blowing them off. Could just be a simple mistake.

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So... no way possible your brother could have used the wrong item number in his order? Maybe the same way you wrote that you are done with Hornady, when I am pretty sure you meant Midway, and hopes when I think you meant Hoppes?

Which bullet is it ? It might be that he ordered something that was on sale that just happened to a pack of blemished bullets. They repack them in bulk packs of 100. I've never received the wrong thing from Midway but I have recently steered away from them some over shipping prices and the extra fee if you don't order their minimum amount. Give them a call and I'm sure they'll straighten it out for you !

Harry, I know Midway does that with bullets. Maybe with other items too, but certainly with bullets. I've ordered CoreLokts and other brands and they've come that way. What I think is happening is Midway is getting bulk shipments from the bullet mfrs, and they're breaking them down into 100-ct lots. I'm pretty sure you're getting the bullet you ordered, just not in the packaging we're used to seeing.

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Stretch ®

"If you are a reloader and you don't know Lee, you don't know Jack" - Floydster

DON'T BE SCARED©

One pf my suppliers does the bulk buy and breaks them down and repackages them into heat sealed bags. Recently they sent out a notice they can't custom package Winchester components, they have to remain in their original containers. Probably the same sort of complaint that made it to Winchester, I'd imagine.

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It's a strange new world with strange new ways of doing business. I can understand that the OP would like to know whether he is buying solvent made by Hoppes and bullets made by Hornady. I would think he is, but I am not sure. Perhaps he is not because much of what we buy is made in other countries. Look at the bar codes on your products. First digits starting 000 to 099 are U.S. or Canada.

I've got my own "concerns" about the way Midway is doing business these days, but I'm pretty sure Stretch has the gist of it, where this shipment of bullets is concerned. You probably got exactly what you order, but in a plain brown wrapper instead of the original Hornady packaging. If that really concerns you, check with Midway to ensure that you DID receive what you ordered.

I'm sure they will explain that they "save you money" by ordering in large quantities and packaging them at their facility. The reality is they are probably savings themselves a lot of money, but not necessarily at any particular savings to you.

I order 9mm Hornady bullets from Midsouth and they come in a clear plastic tube with a little white label inside. They shoot great and don't cost much, even if they don't come in a pretty red and black box.

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It is the correct Midway #. No mistake just plain ordinary FRAUD. It is called False Advertising, and reverse palming off.

I ordered a Brand name item. I received a non-branded item (35 USC 43a). They may be Hornady,, maybe not...I don't have the ability to know I got the quality that is associated with the Hornady trademark. Midway was free to show in the catalog that they were selling bulk items that were re-packaged and trademarked with the Midway name not the Hornady name.

I don't buy the bulk bullets in plastic bags at the gun shows; and I didn't expect getting repackaged non-branded goods from Midway. I spend a lot of time and money reloading and shooting; and I want to know the brand quality I'm buying.

I'm sure if I called and complained that Midway would refund my money if I sent the item back. This would be just the squeaky wheel getting oiled. The problem is I no longer can trust ordering anything from Midway. So I will not. It also hurts Hornady to sell their bullet without a brand, if the bullets are great....Hornady doesn't get the credit...Midway does.

I posted so that anyone that wants brand name bullets will know that IF THEY ORDER FROM MIDWAY they are getting non-branded bullets repackaged under Midways name.

How would you like to order IMR 4064 and get a blue container that says "Re-Ppackaged Components by Midway", or order and pay a premium for a brand name drug and get a generic????

Each to his own. Over the decades (3 so far) I've been ordering from them I've gotten a few generic boxes with the proper bullets in them. Don't know if it's from a bulk buy or they chose to give me a reusable because the factory box was damaged. Everybody has their hot buttons and this is not mine. I place 15-20 orders a year with Midway and find them to be everything they say they are. Easy to work with and quite responsive to the customer. We have had a couple differences over the decades but they have always remained faithful to taking good care of their customers. YMMV but I'm a Midway fan.

Bill

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Against the wind...

Guess I can see Harry's point if he's not getting a price break on a repacked bulk item. The supplier I previously mentioned offers about a 10% discount on their repackaged components. I understand if a product defect shows up how difficult it would be tracking lot numbers or even the manufacture of the item.

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I just placed an order with MidwayUSA yesterday! I just hope they don't send me a "generic" . . . GROAN

Guess I would need to know the product number, grain size, and bullet type to check things out for myself. Thanks.

That's about right.

HarryS, you didn't place the order directly to Midway, but through your bro. 'Legally and factually', that is where your remedy is. Have him take the issue to Midway since it was his money. I'll bet Midway will make it right, if there was a wrong.

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I have ordered from MidwayUSA when I have visited the US and had items delivered to my outfitter, with no problems. Always the correct items in the correct boxes etc. However, the Midway outlet in the UK is pathetic. Unfortunately that is what we are like over here and we don't get the service I have come to know from companies in the USA and even from your local family diner.
If you don't complain, they don't know that they have got it wrong, so things will not change.

One time, I ordered 100 Winchester .308" 150 grain Silvertip bullets (when they were offered) from Midway. They came in a white box with a sticker label on them listing the weight & caliber. I was expecting the bulllets to be in a "Winchester Box" so I called them wanting to know why they were not in a Winchester box. The nice lady explained that Midway receives bullets from various companies like Winchester or Remington in large bulk amounts inwhich they package in lots of 100, 500, or 1,000. I have ordered bullets made by Hornady, Sierra, and Speer, from Midway, and they always came in the manufacture's package/box with the manufacture's name on the box.

right on Davers..that is exactly wht they did.
At all the big gun show many people sell the bulk bullets repackaged at bargain prices. They get low price on bulk bullets and repackage: but they sell at a substantial discount any they do label with a felt tip the real brand. Midway didn't give me a substantial discount. I certainly didn't expect such from a quality company.

Yes i could sue them, yes I could raise a claim with Federal Trade Commision, yes, I could call them....but in reality, I've already wasted my range time on this post so I'm not wasting andy more. I just wanted to let people know what they would receive if they ordered.

The only other question I have is this: Was the box your bullets came in labeled with the actual Hornady product number?

The 9mm bullets I purchase from Midsouth have a small white label that reads, "153-35577B250" That number, "35577B" is the product number from Hornady, with 153 being the Midsouth prefix and 250 being the count for the package I ordered. I have every confidence that these are repackaged Hornady bullets, just as they are labeled on the website. I could not care less if they come in a black and red box with the word, "Hornady" on it. All I care about is that they are the quality product I bought and paid for, and I believe they are.

If the bullets you ordered from Midway are labeled appropriately, such that you can have the same confidence in what you purchased, does it really trouble you that much to not get them in a Hornady box? I would be far more concerned that Midway is getting bullets at a bulk discount and repackaging them to sell at full retail, without making that transparent to the consumer.

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