As I mention on here in a previous post, I had bought a used Ruger Redhawk, 5 1/2" 44 Mag. After I found a bit of time, I went through the gun and range tested it. There were some tolerance issues (flash gap, etc), the cylinder was locking up just a bit late, and the trigger was way too light and smooth (not an endearing factor in a Redhawk). I also had a couple of misfires and the firing pin was about .020 short of spec. About two weeks ago I sent the gun off to Ruger with a letter stating all the issues that I had with the gun, and told them to repair or replace "anything" that they found after a thorough inspection of the internals, and to thoroughly test thier work before returning the gun. Well, I got the gun back today (only two weeks!!!)...and, I know it is better than the factory could have made it when new! All the tolerances are to minimum spec, and I can readily see that the trigger, hammer, firing pin etc has been re-placed, along with the mainspring (the old spring was returned with the gun). The single action is heavy (just the way it should be) and the double action, although not light compared to my Smiths, is very smooth!!! Ruger did a great job on the gun...their service was fast, and best of all they charged me NOTHING for the work...What a Christmas present! I must say that owning a Ruger definately has its good points, and thier factory service center is one of them! I am going to call them tomorrow and thank them for their efforts!.......just thought you should know!