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As many of you on the forums are aware, we moved our entire website less than a year ago to dedicated hosting, to improve performance, speed and reliability of our services. Lately, we've had some issues of threads being lost on the forums, some intermittent down times that were inexplicable, but most recently, a 39 hour downtime that lasted from around midnight 21 July until sometime around 3pm PDT on the 22nd.
The company we were hosting this website through, on a dedicated server, is MCHost, and for no apparent reason, our entire website, our administrative control panel and our email servers were locked down, and our account suspended. Without notice, without justification, and the only message that anyone accessing the website would get, is an Over Bandwidth notice, and denial of access to the websites.
We had quite the running battle with MCHost for that 39 hour period.
Read the flap about this fiasco here:
http://www.webhostingtalk.com/showt...threadid=167255
That last thread was locked, because the owner of MCHost squalled about the adverse publicity. So, here's the rest of that squabble.
http://www.webhostingtalk.com/showthread.php?s=&threadid=167571&highlight=MCHost
Still no valid reasons for why we were locked down, but rest assured, Alex is making tracks to get us off this server, and onto another, more stabil and reputable host than we're currently using. Kind of like a marriage, you don't really know the partner until you've lived with them a while. Same holds true with a webhosting company. We thought we had the perfect solution. Seems that is far from the case, but at least with the next move it will be relatively seamless according to Alex, as he's got a better system for moving the files, and setting up the domains so that most people won't even know that it's actually happened.
Thanks for the patience, and I'll keep you all abreast of latest developments! We have a policy here of openness and honesty, and thought you folks here on the forums should know and understand what's happening here.
God Bless, and thank you all.
Marshall
The company we were hosting this website through, on a dedicated server, is MCHost, and for no apparent reason, our entire website, our administrative control panel and our email servers were locked down, and our account suspended. Without notice, without justification, and the only message that anyone accessing the website would get, is an Over Bandwidth notice, and denial of access to the websites.
We had quite the running battle with MCHost for that 39 hour period.
Read the flap about this fiasco here:
http://www.webhostingtalk.com/showt...threadid=167255
That last thread was locked, because the owner of MCHost squalled about the adverse publicity. So, here's the rest of that squabble.
http://www.webhostingtalk.com/showthread.php?s=&threadid=167571&highlight=MCHost
Still no valid reasons for why we were locked down, but rest assured, Alex is making tracks to get us off this server, and onto another, more stabil and reputable host than we're currently using. Kind of like a marriage, you don't really know the partner until you've lived with them a while. Same holds true with a webhosting company. We thought we had the perfect solution. Seems that is far from the case, but at least with the next move it will be relatively seamless according to Alex, as he's got a better system for moving the files, and setting up the domains so that most people won't even know that it's actually happened.
Thanks for the patience, and I'll keep you all abreast of latest developments! We have a policy here of openness and honesty, and thought you folks here on the forums should know and understand what's happening here.
God Bless, and thank you all.
Marshall